Issue Date: July 18, 2025
Attaching Importance to Business Ethics and Integrity
Coretronic is committed to upholding the highest standards of business ethics and requires all members of the Company to act with honesty and integrity safeguarding the Company's assets, interests, and reputation, as well as to protecting the rights and interests of all stakeholders. To this end, the Company has established the following policies and guidelines: “Ethical Corporate Management Best Practice Principles”, “Operating Procedures and Guidelines for Ethical Management”, "Codes of Ethical Conduct”, “Responsible Business Alliance (RBA) Code of Conduct Management Handbook”, and “Supplier Conflict of Interest Management Regulations”. These serve as ethical standards for all Coretronic personnel and suppliers, strictly prohibiting the acquisition of improper benefits (including inappropriate entertainment, kickbacks, bribery, and hospitality) through one's position, as well as any conduct that could impair the Company's reputation or competitiveness.
Anti-Corruption Policy for Suppliers
All qualified Coretronic suppliers, except those that are listed companies already registered in Taiwan/place of establishment and their subsidiaries with more than 50% ownership, those that have announced compliance with relevant integrity commitment treaties on their official websites, those that have signed procurement contracts containing integrity commitment clauses, those with annual transaction amounts below a certain amount, customer-designated suppliers, and single-source suppliers of certain components, must sign the “Integrity Commitment” to ensure fair and transparent trading practices between both parties. Any supplier found in violation of anti-bribery or anti-corruption principles and causing damage to the Company will be held liable in accordance with the terms of the signed Integrity Commitment, and necessary legal actions will be taken. In 2024, excluding exempt suppliers, the signing rate reached 98%.
Anti-Corruption Whistleblowing Mailbox
Coretronic has established a “Complaint Channel for Stakeholders and Employees' Violations of Professional Ethics” mailbox (8215@coretronic.com) and a complaint hotline (for Taiwan plants, please call +886-3-5772000, ext. 8215; for China plants, please call +86-512-6382-8588, ext. 6220) on its official website and internal portal. Employees and external parties of the Company may use the above email and hotlines to seek advice or report any ethical misconduct related to Coretronic's integrity mechanisms. An independent audit unit of the Company will conduct confidential fact-finding investigations, and the identity of the whistleblower will be kept absolutely confidential. The investigation report will be submitted to the management for resolution, and the handling result of the reported matter will be subject to internal disciplinary action or prosecution in accordance with disciplinary measures. In 2024, 1 anonymous complaint was received from Taiwan plants and 1 from China plants. After internal investigations, no evidence was found to support any violation of company policies, and thus no case was established. Going forward, the Company will continue to enforce its anti-corruption policies and foster a culture of corporate integrity.
Performance In Business Integrity
- The Board of Directors approved the “Ethical Corporate Management Best Practice Principles,” agreeing that the Company's human resources unit will be responsible for formulating and implementing ethical management policies and prevention programs.
- Report the implementation of ethical management to the Board of Directors on an annual basis.
- A dedicated “Employee Code of Ethics” section is available on the EIP (employee-exclusive information portal), which includes related regulations on the Code of Integrity, whistleblowing channels, and case sharing.
- The Board of Directors not only fulfills its fiduciary duties but also supervises implementation to enhance the effectiveness of ethical management.
- Until the end of 2024, the company has no conflicts of interest, money laundering, or insider trading incidents.
- “Integrity Reminder Cards” were distributed to all employees at Taiwan plants.
- In 2024, Taiwan plants set the “Awareness on Ethical Management Course” (including four courses on Ethical Corporate Management Best Practice Principles, Code of Conduct for Employees, Trade Secret Protection, Insider Trading Regulations, and Case Analysis) as a required course for all employees. Completion required watching the course videos and scoring at least 70 on a post-course test, along with signing an “Ethical Corporate Management Best Practice Agreement.” All 1,583 required participants completed the training and signed the statement, achieving a 100% completion and signing rate.
- In 2024, Kunshan and Wujiang plants designated “RBA Knowledge Awareness” and “Ethical Management—Code of Conduct for Employees” as required courses for all indirect labors. All 838 required employees at Kunshan plants and all 551 required employees at Wujiang plants completed the training, achieving a 100% completion rate at both locations.
