Issue Date：July 28, 2021
At Coretronic, we believe that an enterprise must maintain a co-existence and co-prosperity with stakeholders and assume responsibility for them. Therefore, through various communication mechanism, we proactively maintain open communication channels with stakeholders to understand their needs and expectations from Coretronic for the main reference of establishing our ESG policies and related projects.
Besides communicating with stakeholders through the ESG questionnaire, ESG reports, and the channels below, we will often share ESG information at official ESG webstie, FB, Youtube, Wikipedia, and ESG E-Newsletter.
Coretronic & Stakeholders
Topic
- Salary and Benefits
- Friendly Workplace
- Training and Education
- Innovation Management
Communication Channel and Frequency
- Quarterly Labor-Management Meeting and Employee's Welfare Committee Meeting
- Department Meeting
- 8585 Mailbox：8585@coretronic.com
- 8585 Hotline：037-777000 #8585 Ms. Lin
- Physical Suggestion Box
- Employee Assistance Program (EAP)：0800-298-998
- Coretronic APP, EIP Employee Website, Employee Forum, and Welfare Committee Website
- Internal Semiannual E-Newsletter
- Annual Employee Satisfaction Survey
- Quarterly Newcomer's Seminars and Activities
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- Green Solutions
- Risk Management
- Energy
Communication Channel and Frequency
- Customer Service Mailbox：ser@coretronic.com
- Visual Solution Mailbox：vsbgsales@coretronic.com
- Energy-Saving Mailbox：
Industrial Backlight/LCM：computer@coretronic.com,
Medical Backlight/LCM：medical@coretronic.com,
Automotive Backlight/LCM：automotive@coretronic.com,
Commercial Display：application@coretronic.com,
Industrial Display：industrial@coretronic.com - Customer Services Department
- Immediate Meetings, Calls, and Mails
- Annual Customer Satisfaction Survey
- Weekly Quality Review and Quarter Business Review (QBR)
- Domestic and International Exhibitions
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- Economic Performance
- Innovation Management
- Salary and Benefits
Communication Channel and Frequency
- Spokesperson Hotline：03-5772000 #7170 Ms. Wen
- Shareholders' Service Hotline：03-5772000 #1542 Ms. Lin
- IR Mailbox：ir@coretronic.com
- Annual Shareholders' Meeting
- Quarterly Earnings Release & Conference
- Quarterly and Annual Financial Report
- Investor Relations Office
- Spokesperson System
- Official IR Website
- Market Observation Post System
- Invest Relations Seminars and Summits
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- Non-Discrimination
- Occupational Health and Safety
- Green Solutions
- Economic Performance
Communication Channel and Frequency
- Reporting E-mail：8215@coretronic.com
- Enquiry and Grievance Hotline：037-777000#8215 Ms. Tsai
- Immediate Meetings, Calls, and Mails
- Procurement Department
- Green Products Management System (GPMS)
- Annual Supplier Conference
- Suppliers' AEO Training Conference
- Quarterly and Annual Audit
- RBA Audit
- Green Product Procurement
- RBA Code of Conduct
- Annual Conflict Mineral Declaration and Investigation
- Supplier Integrity Commitment
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- Economic Performance
- Charitable Activities and Social Engagement
Communication Channel and Frequency
- CSR Mailbox：csr@coretronic.com
- Public Hearing, Seminars, Summits, and Lectures
- Arbitration Committee Member of Labor-Management Disputes of Department of Labor Affairs, Hsinchu City Government
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- Charitable Activities and Social Engagement
- Environmental Compliance
- Labor and Management Relations
- Friendly Workplace
Communication Channel and Frequency
- CSR Mailbox：csr@coretronic.com
- PR Hotline：03-5772000 #1500 Ms. Liu
- IR Mailbox：ir@coretronic.com
- Spokesperson Hotline：03-5772000 #7170 Ms.Wen
- Awards
- Annual ESG Report and Financial Report
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- GHG Management
- Salary and Benefits
Communication Channel and Frequency
- CSR Mailbox：csr@coretronic.com
- PR Hotline：03-5772000 #1500 Ms. Liu
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
- Hold Corporation Visits
- Build Digital Interactive Classrooms
- Hold Tech Camps
- Hold Various Charitable Activities
- Coretronic Culture and Arts Foundation
Topic
- Charitable Activities and Social Engagement
- Friendly Workplace
- Non-Discrimination
- Green Solutions
Communication Channel and Frequency
- CSR Mailbox：csr@coretronic.com
- PR Hotline：03-5772000 #1500 Ms. Liu
- Collaborate Charitable Activities
- Join Seminars, Forums, and Meetings
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- Economic Performance
- Charitable Activities and Social Engagement
Communication Channel and Frequency
- CSR Mailbox：csr@coretronic.com
- PR Hotline：03-5772000 #1500 Ms. Liu
- IR Mailbox：ir@coretronic.com
- Spokesperson Hotline：03-5772000 #7170 Ms. Wen
- Invite to Join Charitable Activities
- Press Releases
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Process for Determining Material Topics
1
Identification
Collect the Topic of Concern from...
- International Trends
- RBA Code of Conduct
- GRI Standards
- Issues Important to the Industry
- Stakeholders' Opinions
- ESG Committee and Environmental Protection Committee
- SDGs
- 2019 CSR Report
2
Prioritization
Send Questionnaires to Stakeholders
- 22 Top Executives
- 134 Representatives of Departments
- 639 Representatives of Stakeholders
3
Validation
Analysis the Questionnaire
Top 12 Material Topics
- Salary and Benefits
- Training and Education
- Friendly Workplace
- Innovation Management
- Occupational Health and Safety
- Economic Performance
- Labor and Management Relations
- Charitable Activities and Social Engagement
- Labor Law Compliance
- Risk Management
- Energy
- GHG Management
4
Review
- Check if the report fully conveys the company's performance and impact.
- Serve as reference for stakeholder issue identification in the next reporting year.
Material Topics
Economic / Governance
- Economic Performance
- Innovation Management
- Risk Management
Social
- Salary and Benefits
- Training and Education
- Friendly Workplace
- Occupational Health and Safety
- Labor and Management Relations
- Labor Law Compliance
- Charitable Activities and Social Engagement
Environment
- Energy
- GHG Management
Scope and Boundary of Aspects
This report will identify the material topics of non-controlling and venture capital companies with actual production activities of which Coretronic holds over 50% of shares, with which Coretronic has an upstream-downstream relationship, and over which Coretronic can control operations.
- In comparison with 2019 CSR Report, Coretronic Intelligent Robotics is added to the scope of 2020 ESG Report, and Young Green Energy was removed from 2020 ESG Report due to their different impacts on Coretronic’s economy, environment, and social.
- The scope of 2020 ESG Report includes Coretronic plants in Taiwan (Hsinchu Headquarter, Chunan Office, Tainan Branch Office), plants in China (Coretronic Projection (Kunshan) Co., Ltd., Coretronic Optics (Kunshan) Co., Ltd., Coretronic Display(Suzhou) Co., Ltd., and Coretronic Optotech(Suzhou) Co., Ltd.), Optoma Corporation, Champ Vision Display Inc. Coretronic Intelligent Cloud Service Corporation, and Coretronic Intelligent Robotics in Taiwan.
- In addition, regarding the identification of the scope and boundary of aspects outside the organization, we have selected stakeholder groups that are more important to and correlated with our routine operations from among nine stakeholder groups for identification. These stakeholder groups include customers, suppliers, contractors, and communities.
