Issue Date：July 28, 2022
At Coretronic, we believe that an enterprise must maintain a co-existence and co-prosperity with stakeholders and assume responsibility for them. Therefore, through various communication mechanism, we proactively maintain open communication channels with stakeholders to understand their needs and expectations from Coretronic for the main reference of establishing our ESG policies and related projects.
Besides communicating with stakeholders through the ESG questionnaire, ESG reports, and the channels below, we will often share ESG information at official ESG webstie, FB, Youtube, Wikipedia, and ESG E-Newsletter.
Coretronic & Stakeholders
Topic
- Salary and Benefits
- Friendly Workplace
- Training and Education
- Labor and Management Relations
- Occupational Health and Safety
Communication Channel and Frequency
- Quarterly Labor-Management Meeting and Employee's Welfare Committee Meeting
- 8585 Mailbox：8585@coretronic.com、1885@coretronic.com.cn、6885@coretronic.com
- 8585 Hotline：037-777000 #8585 Ms. Lin、0512-57360000 #1885 Ms. Liu、0512-85168838 #4885 Ms. Jiang、0512-63828588 #6885 Ms. Jiang
- Physical Suggestion Box
- Annual Employee Satisfaction Survey
- Annual Operation Meeting
- Kick-off Meeting
- V-Pioneer II (Product Introduction)
- BU Meeting
- Employee Assistance Program (EAP)：0800-298-998
- Coretronic APP, EIP Employee Website, Employee Forum, and Welfare Committee Website
- Quarterly Newcomer's Seminars and Activities
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- Economic Performance
- Green Solutions
- Materials
- Information Security
Communication Channel and Frequency
- Customer Service Mailbox：ser@coretronic.com
- Visual Solution Mailbox：vsbgsales@coretronic.com
- Energy-Saving Mailbox：
Industrial Backlight/LCM：computer@coretronic.com,
Medical Backlight/LCM：medical@coretronic.com,
Automotive Backlight/LCM：automotive@coretronic.com,
Commercial Display：application@coretronic.com,
Industrial Display：industrial@coretronic.com - Customer Services Department
- Immediate Meetings, Calls, and Mails
- Annual Customer Satisfaction Survey
- Weekly Quality Review and Quarter Business Review (QBR)
- SQPR
- Domestic and International Exhibitions
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- Economic Performance
- Occupational Health and Safety
- Innovation Management
- Friendly Workplace
Communication Channel and Frequency
- Spokesperson Hotline：03-5772000 #7170 Ms. Wen
- Shareholders' Service Hotline：03-5772000 #1542 Ms. Lin
- IR Mailbox：ir@coretronic.com
- Annual Shareholders' Meeting
- Quarterly Earnings Release & Conference
- Quarterly and Annual Financial Report
- Investor Relations Office
- Spokesperson System
- Official IR Website
- Market Observation Post System
- Invest Relations Seminars and Summits
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- Economic Performance
- Green Solutions
- Innovation Management
- Supplier Human Rights and Labor Management Assessment
Communication Channel and Frequency
- Reporting E-mail：8215@coretronic.com
- Enquiry and Grievance Hotline：037-777000#8215 Ms. Tsai
- Immediate Meetings, Calls, and Mails
- Procurement Department
- RBA Audit
- Quarterly and Annual Audit
- Green Products Management System (GPMS)
- Suppliers' AEO Training Conference
- Annual Supplier Conference and lectures, Annual Best Supplier Awards
- Supplier and Contractor Sustainability Commitment Statement
- Supplier Circular Economy Collaboration
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- Labor and Management Relations
- Diversity and Equal Opportunity
- Charitable Activities and Social Engagement
- Customer Health and Safety
Communication Channel and Frequency
- CSR Mailbox：csr@coretronic.com
- Public Hearing, Seminars, Summits, and Lectures
- Arbitration Committee Member of Labor-Management Disputes of Department of Labor Affairs, Hsinchu City Government
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- Equal Remuneration for Women and Men
- Information Security
- Climate Change
- Salary and Benefits
Communication Channel and Frequency
- CSR Mailbox：csr@coretronic.com
- PR Hotline：03-5772000 #1500 Ms. Liu
- IR Mailbox：ir@coretronic.com
- Spokesperson Hotline：03-5772000 #7170 Ms.Wen
- Awards
- Annual ESG Report and Financial Report
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- Charitable Activities and Social Engagement
- Climate Change
- Friendly Workplace
- Water and Effluents
Communication Channel and Frequency
- CSR Mailbox：csr@coretronic.com
- PR Hotline：03-5772000 #1500 Ms. Liu
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
- Hold Corporation Visits
- Build Digital Interactive Classrooms
- Hold Tech Camps
- Hold Various Charitable Activities
- Coretronic Culture and Arts Foundation
Topic
- Climate Change
- Charitable Activities and Social Engagement
- Friendly Workplace
- Training and Education
Communication Channel and Frequency
- CSR Mailbox：csr@coretronic.com
- PR Hotline：03-5772000 #1500 Ms. Liu
- Collaborate Charitable Activities
- Join Seminars, Forums, and Meetings
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Topic
- Economic Performance
- Climate Change
- Green Solutions
- Charitable Activities and Social Engagement
Communication Channel and Frequency
- CSR Mailbox：csr@coretronic.com
- PR Hotline：03-5772000 #1500 Ms. Liu
- IR Mailbox：ir@coretronic.com
- Spokesperson Hotline：03-5772000 #7170 Ms. Wen
- Invite to Join Charitable Activities
- Press Releases
- Annual ESG Questionnaire
- Official ESG Website
- Social Media（FB, Youtube, and Wikipedia）
- Quarterly ESG E-Newsletter
Process for Determining Material Topics
1
Identification
Collect the Topic of Concern from...
- International Trends
- RBA Code of Conduct
- GRI Standards
- SASB
- Issues Important to the Industry
- Stakeholders' Opinions
- ESG Committee and Environmental Protection Committee
- SDGs
- 2020 ESG Report
2
Prioritization
Send Questionnaires to Stakeholders
- 22 Top Executives
- 118 Representatives of Departments
- 559 Representatives of Stakeholders
3
Validation
Analysis the Questionnaire
Top 12 Material Topics
- Salary and Benefits
- Training and Education
- Friendly Workplace
- Innovation Management
- Economic Performance
- Occupational Health and Safety
- Labor and Management Relations
- Green Solutions
- Labor Law Compliance
- Infromation Security
- Charitable Activities and Social Engagement
- Climate Change
4
Review
- Check if the report fully conveys the company's performance and impact.
- Serve as reference for stakeholder issue identification in the next reporting year.
Material Topics
Economic / Governance
- Innovation Management
- Economic Performance
Social / Human Rights
- Salary and Benefits
- Training and Education
- Friendly Workplace
- Occupational Health and Safety
- Labor and Management Relations
- Labor Law Compliance
- Information Security
- Charitable Activities and Social Engagement
Environment
- Green Solutions
- Climate Change
Scope and Boundary of Aspects
Based on page 100-101 of 2021 annual report, this ESG report will identify the material topics of non-controlling and venture capital companies that have actual production, significant impact on Coretronic’s economic, environmental and social aspects, and the upstream and downstream relationships with Coretronic.
- In comparison with 2020 ESG Report, Coretronic Tainan Plant 2 and Coretronic Optics (Suzhou) are added to the scope of 2021 ESG Report due to their different impacts on Coretronic’s economy, environment, and social.
- The scope of 2021 ESG report includes Coretronic plants in Taiwan (Hsinchu Headquarter, Chunan Plant, Tainan Plant 1 and 2), plants in China (Coretronic Projection (Kunshan) Co., Ltd., Coretronic Optics (Kunshan) Co., Ltd., Coretronic Display (Suzhou) Co., Ltd., Coretronic Optotech (Suzhou) Co., Ltd., and Coretronic Optics (Suzhou) Co., Ltd., subsidiaries’s plants in Taiwan (Optoma Corporation, Champ Vision Display Inc., Coretronic Intelligent Cloud Service Corporation, and Coretronic Intelligent Robotics).
- In addition, regarding the identification of the scope and boundary of aspects outside the organization, we have selected stakeholder groups that are more important to and correlated with our routine operations from among nine stakeholder groups for identification. These stakeholder groups include customers, suppliers, contractors, and communities.
