Issue Date：July 29, 2025
Elderly Smile
Taiwan officially became an “aged society” in 2018 and is rapidly transitioning into a “super-aged society”. Compared to other disadvantaged groups, elderly individuals living alone have access to fewer resources. In response, Coretronic launched the “Elderly Smile” initiative in 2019, partnering with various social enterprises and NPOs to address the growing caregiving needs of this population. Focusing on material support, nutrition, and healthcare for seniors, the Company developed three major programs: “Warm Delivery”, “Warm Telehealth”, and “Warm Restaurant”. These programs harness technology to reduce the healthcare resource gap in rural areas, supplement staffing and resource shortages at welfare institutions, and ensure the physical and mental well-being and quality of life for elderly individuals living alone. Achievement until December 31, 2025:
DonatedNTD 6.54 million
153,387 peoplegot benefits
797 volunteersjoined
13,619 hoursvoluntary service
Warm Delivery
NTD 375 thousand
got benefits
joined
voluntary service
- Since 2019, supported the “Reunion with Love” Lunar New Year Meal Program organized by the Huashan Social Welfare Foundation, moreover, members of the Firefly Volunteer Team deliver New Year meal and customized supply boxes to 223 disadvantaged seniors who lived in Hengshan Township, Beipu Township, and Qionglin Township in Hsinchu County.
- Since 2021, the Huashan Social Welfare Foundation first conducts regular home visits to assess the specific needs of elderly recipients. Based on these assessments, a customized care package is prepared for each senior. These packages include daily supplies, non-perishable foods, small appliances, cooking ingredients, warm clothing, and more. Volunteers also help put up spring couplets, measure body temperature and blood pressure, inquire about medication needs, and provide haircuts. The goal is to offer meaningful support and ensure every elder experiences a warm and joyful Lunar New Year.
- Since 2023, special arrangement was made to present holiday cards with Polaroid camera, allowing the elderly to keep them as mementos.
Warm Telehealth
Since 2022, To enhance healthcare capacity in remote areas of Miaoli and improve the professional skills of caregivers at Community Care Centers, we collaborated with the social enterprise Digital Humanitarian Association. Together with doctors, nurses, nutritionists, fitness experts, psychologists, and physical therapists, we leverage digital technology to overcome physical distance and provide customized online health courses, one-on-one or group medical consultations, and caregiver training for elderly residents in rural Miaoli. The caregiver training includes a variety of professional long-term care courses such as wound care, horticultural therapy, and aromatherapy. Upon completing the courses, caregivers earn long-term care education credits, and accumulating over 90 hours qualifies them for the 'Long-Term Care Service Personnel Certification.' Additionally, we sponsor publicly accessible online health promotion courses to help NGOs across Taiwan raise health awareness among the elderly through free digital resources. Achievement until March 31, 2025:
NTD 3.31 million
- Since 2022, exclusive sponsorship a total of 13 Cultural Health Stations in Miaoli (Tiangou Tribe Cultural Health Station, Gaagaoouan Tribe Cultural Health Station, Donghe Tribe Cultural Health Station, Fengmei Tribe Cultural Health Station, Mountaintown Cultural Health Station, Xiangbi Community Cultural Health Station, Yuandun Cultural Health Station, Nanzhuang Tribe Cultural Health Station, Fuan Community Development Association, Siwaxige Cultural Health Station, 中興文健站、百壽文健站、大安文健站).
- 2024－Community Outreach Activity: Coretronic CFO and Vice President Franck Ho, alongside the Firefly Volunteer Team and Professor Ren-Hao Pan's Digital Humanitarian Association, visited the Donghe Tribe Cultural Health Station. Volunteers engaged elders in 1-on-1 “chair-based cardio boxing” to help them stay active through fun physical exercise. Using remote healthcare technology, they also participated in telehealth sessions, improving their understanding of health management. The seniors impressively demonstrated their agility and focus, rivaling even the young volunteers. In addition to fitness activities, volunteers spent time conversing with the elders to better understand their daily lives and identify potential unmet needs, which will inform future service improvements.
Warm Restaurant
Since 2022, to address the shortage of manpower and resources for meals on wheels project in Miaoli and to expand the beneficiary areas, we continue to collaborate with the social enterprise “Silver Gate for Elders” and “Buy Nearby”, to provide stable meal delivery services for the elderly in urban areas such as Chunan and Tongxiao, and donate white/brown rice, organic vegetables, responsibly caught fish and meat, and nutritious food for the elderly to remote mountainous areas like Tai'an and Nanzhuang. Achievement until March 31, 2025:
NTD 3.72 million
got benefits
joined
voluntary service
- Meal Delivery Service: Single mothers and unemployed individuals were hired as meal delivery ambassadors, distributing nutritious meal boxes evaluated by dietitians to meet the health needs of the elderly. These ambassadors also check in on the seniors’ health and living conditions and report their observations via an internal system for real-time tracking.
- Thermal Meal Bags: Recognizing that elders may not consume meals immediately upon delivery and to reduce the impact of temperature changes on food freshness.
- White/Brown Rice Donations: Partnering with the social enterprise “Buy Nearby”, the Company donated white and brown rice to senior community dining halls, fulfilling their basic nutritional needs.
- Sustainably Caught Fish Donations: Collaborating with the social enterprise “Fish Bar” the Company provided a variety of sustainably sourced fish to senior community dining halls. This addressed cost-related limitations that previously prevented elderly meal programs from purchasing quality fish, improving their diet quality.
- Food for the Elderly: Together with Tamsui Mackay Memorial Hospital and Chi Mei Medical Center, the Company offered liquid nutritional supplements tailored for seniors with chewing difficulties. For those who can cook, microwave-ready liquid meals were provided.
- Online Meal Delivery and Care System: A digital platform is implemented to track meal delivery ambassador schedules and logs in real-time. This system enables timely monitoring of meal distribution and the physical and mental health of seniors. Meal delivery ambassadors can flag any needs for additional supplies or telemedicine services, which social workers can follow up on more efficiently. Additionally, social workers can use the platform to note individual dietary needs, allowing dietitians and kitchens to customize meals. If a meal delivery ambassador is suddenly unavailable, the system can quickly match alternate personnel, helping solve delivery staffing shortages in remote areas.
