Coretronic values customer feedback and therefore, establishes diverse and real-time communication channels, including dedicated customer service mailboxes and units, irregular customer interviews or phone calls, annual customer satisfaction surveys, participation in quarterly business review meetings (QBR), and attendance at domestic and international exhibitions. This allows us to fully understand customer needs in areas such as innovation and R&D, product quality, work environment, and work safety, thereby enhancing customer satisfaction and effectively reducing customer complaints. In recent years, due to the global wave of sustainability, customers have placed more emphasis on suppliers' sustainability practices and compliance than before. To promptly and proactively respond to customer ESG audits, surveys, questions, and other needs and fully showcase the Company's commitment and performance in sustainable development, increase information transparency, and strengthen customer relationships, a “Customer ESG Communication Strategy” was established in 2023. In 2024, Coretronic earned a perfect score of 100 in a “supplier RBA audit” conducted by a major projector brand customer, receiving high praise and recognition. This achievement significantly strengthened customer trust in the Company's products and sustainability efforts, solidifying customer relationships and laying a strong foundation for future collaboration.