Issue Date：July 17, 2025
 

Stakeholders

At Coretronic, we believe that an enterprise must maintain a co-existence and co-prosperity with stakeholders and assume responsibility for them. Therefore, through various communication mechanism, we proactively maintain open communication channels with stakeholders to understand their needs and expectations from Coretronic for the main reference of establishing our ESG policies and related projects.
 

Besides communicating with stakeholders through the ESG questionnaire, ESG reports, and the channels below, we will often share ESG information at official ESG webstie, Facebook Fan Page, Youtube Channel, Wikipedia, and ESG E-Newsletter.

聯絡 ESG
ESG@coretronic.com
年度ESG關切議題調查問卷
Annual ESG Concern Topics Survey Questionnaire

Stakeholders Engagement

Concerned Topics
  • Sustainable supply chain management
  • Green process and product management
  • Waste management
Main Communication Channels and Frequency
  • Customer satisfaction surveys (annually)
  • Quarterly Business Review (QBR) meetings (quarterly)
  • Customer service mailbox (as needed)
  • Customer ESG audit questionnaires (annually/as needed)
  • Supplier conferences hosted by customers (annually)
Engagement Results
  • Average customer satisfaction score for Visual Solutions: 62 points
  • Average customer satisfaction score for Energy Saving Products: 89 points
  • Received a perfect score of 100 in the “Supplier RBA Audit” conducted by key brand customers for projectors
Concerned Topics
  • Compensation and benefits
  • Friendly workplace
  • Labor-management relations
Main Communication Channels and Frequency
  • Labor-management meetings at each site (quarterly)
  • Employee Welfare Committee meetings (quarterly)
  • Occupational Safety and Health Committee meetings (quarterly)
  • Employee opinion surveys (annually)
  • General affairs service satisfaction surveys (semi-annually)
  • New employee forums (quarterly)
  • Internal and external company websites, APP, and Line platform (as needed)
  • Physical employee/8585 mailbox (as needed)
  • Employee 8585 hotline: +886-3-5772000 #8585 (as needed)
  • Departmental forums and communication meetings (as needed)
  • EAP (Employee Assistance Program) services (as needed)
     
Engagement Results
  • Held 16 labor-management meetings at Taiwan plants
  • Held 12 Employee Welfare Committee meetings
  • Held 24 Occupational Safety and Health Committee meetings
  • Conducted annual employee opinion survey
  • Conducted 2 general affairs service satisfaction surveys
  • Held 4 new employee forums
  • Recorded 46 complaints
  • Held 23 departmental forums and communication meetings
  • EAP services utilized 32 times
  • Received the TCSA “Talent Development Leadership Award”
  • Ranked among the Top 100 in the “CommonWealth Talent Sustainability Award”
  • Received the “Best Attractiveness Award” from 104 Job Bank's Employer Brand Awards
Concerned Topics
  • Economic performance
  • Information security
  • Climate change
Main Communication Channels and Frequency
  • Shareholders' meeting (annually)
  • Earnings conference (quarterly)
  • Financial reports (monthly/quarterly/annually)
  • Spokesperson hotline: +886-3-5772000 #7170 (as needed)
  • Stock affairs hotline: +886-3-5772000 #1542 (as needed)
  • Investor Relations mailbox (as needed)
  • Participation in investor forums (as needed)
     
Engagement Results
  • Held 1 shareholders’ meeting
  • Held 4 earnings conferences
  • 252 news exposures
  • Published 41 material information announcements in Chinese and 41 in English
  • Ranked in the top 5% among TPEx-listed companies in the 10th Corporate Governance Evaluation
  • Ranked in the top 10% among TWSE/TPEx-listed electronics companies with market capitalization over NT$10 billion in the 10th Corporate Governance Evaluation
  • Received the “TPEx Governance Leadership Award” from TPEx
  • Achieved an “A” rating in the MSCI ESG Ratings
  • Received the TCSA “Transparency and Integrity Leadership Award”
Concerned Topics
  • Green process and product management
  • Talent cultivation
  • Sustainable supply chain management
     
Main Communication Channels and Frequency
  • Violation of professional ethics complaint mailbox/hotline (as needed)
  • Sustainability Commitment Statement (as needed)
  • RBA audits (annually)
  • Environmental risk assessments (annually)
  • Conflict minerals surveys (annually)
  • Financial risk assessments (annually)
  • Regular audits (quarterly/annually)
  • Supplier conferences (annually)
  • Outstanding Supplier Awards (annually)
  • Contractor agreement organization meetings (as needed)
  • Supplier Circularity Alliance (as needed)
  • Green Product Management System (as needed)
     
Engagement Results
  • Achieved “A” (Leadership Level) in CDP Supplier Engagement Assessment
  • 96% signing rate for the “Sustainability Commitment Statement”
  • 65 suppliers underwent RBA audits
  • 97 suppliers underwent environmental risk assessments
  • Conflict minerals survey response rate exceeded 99%
  • 10 suppliers underwent financial risk assessments
  • 128 suppliers underwent annual audits
  • 309 suppliers underwent quarterly reviews
  • Held 1 annual supplier conference, with 118 suppliers participating
  • Presented “Energy Saving and Carbon Reduction Contribution Award”, “Sustainability Award”, “Model Award”, and “Outstanding Performance Award” to 52 suppliers
  • Held 68 contractor agreement organization meetings
  • 15 suppliers joined the Supplier Circularity Alliance, achieving a recycling rate of 97%
Concerned Topics
  • Climate change
  • Friendly workplace
  • Green process and product management
     
Main Communication Channels and Frequency
  • Participation in regulatory public hearings, seminars, training courses, and forums (as needed)
  • Participation in government-hosted ESG competitions (annually)
     
Engagement Results
  • No major legal violations occurred
  • Selected for TPEx 200 Index, TPEx FactSet Climate Resilience Index, TPEx 50 Index, TPEx High Dividend Yield Index, TPEx Labor Employment 88 Index, TPEx Compensation Index, TIP TPEx ESG HD TR Index, TIP TPEx ESG 30 Index, and TIP TPEx ESG ML Total Return Index 
  • Ranked in the top 5% among TPEx-listed companies in the 10th Corporate Governance Evaluation
  • Ranked in the top 10% among TWSE/TPEx-listed electronics companies with market capitalization over NT$10 billion in the 10th Corporate Governance Evaluation
  • Received the “TPEx Governance Leadership Award” from TPEx
  • Received the Silver Award for the “National Enterprise Environmental Protection Awards” and the “Awards Winner for 3 consecutive Years” from the Ministry of Environment
  • Awarded the Third Prize in the “Buying Power - Social Innovation Product and Service Procurement Incentive Mechanism” by the Small and Medium Enterprise Administration, Ministry of Economic Affairs
  • Awarded “Outstanding Green Procurement Enterprise” by Hsinchu City, Miaoli County, and Tainan City governments
  • Recognized as a “Smoke-Free and Health Promotion Workplace” by Hsinchu City government
  • Recognized as an “Outstanding Employer for Hiring Persons with Disabilities” by Hsinchu City government
  • Received the “Badge of Accredited Healthy Workplace – Health Promotion” and “AED Safe Place Certification” from the Ministry of Health and Welfare
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