Issue Date：August 20, 2026
Stakeholders
At Coretronic, we believe that an enterprise must maintain a co-existence and co-prosperity with stakeholders and assume responsibility for them. Therefore, through various communication mechanism, we proactively maintain open communication channels with stakeholders to understand their needs and expectations from Coretronic for the main reference of establishing our ESG policies and related projects.
We actively assess stakeholders' needs and expectations of Coretronic through Annual Material Topics Surveys, Chinese/English Sustainability Report, Chinese/English Annual Report, Chinese/English TCFD & TNFD Report, ESG Quarterly ESG E-Newsletter, official website, Facebook fan page, YouTube channel, Wikipedia, ESG mailbox, and the following various communication channels, which serves as important references for formulating the Company's sustainability policies and related plans.
Stakeholders Engagement
Concerned Topics
- Sustainable supply chain management
- Green process and product management
- Waste management
Main Communication Channels and Frequency
- Customer satisfaction surveys (annually)
- Business review meetings (quarterly)
- Customer service mailbox (as needed)
- Customer ESG audit questionnaires (quarterly/ annually)
- Supplier conferences hosted by customers (annually)
2025 Engagement Results
- Average customer satisfaction score for Visual Solutions: 73 points
- Average customer satisfaction score for Energy Saving Products: 89 points
- The “Supplier RBA Audit” conducted by a major projector brand customer achieved a perfect score of 100 for the second consecutive year; the “ESG Scorecard” received a score of 93.03, representing an increase of 12.16 points compared to 2024
- For detailed communication results, please refer to "Customer Relations"
Concerned Topics
- Compensation and benefits
- Friendly workplace
- Labor-management relations
Main Communication Channels and Frequency
- Labor-management meetings at each plant (quarterly)
- Employee Welfare Committee meetings (quarterly)
- Occupational Safety and Health Committee meetings (quarterly)
- Employee suggestion surveys (annually)
- General affairs service satisfaction surveys (semiannually)
- New employee forums (quarterly)
- Internal and external company websites, APP, and Line platform (as needed)
- Physical employee/8585 mailbox (as needed)
- Employee 8585 hotline: +886-3-5772000 #8585 (as needed)
- Departmental forums and communication meetings (as needed)
- EAP (Employee Assistance Program) services (as needed)
- Employee Welfare Committee AI customer service and AI HR assistant (as needed)
2025 Engagement Results
- 16 labor-management meetings held at Taiwan plants; 2 labor-management meetings at Wujiang plants held
- 13 Employee Welfare Committee meetings held
- 24 Occupational Safety and Health Committee meetings held
- Annual employee opinion survey conducted
- Two general affairs service satisfaction surveys conducted
- Four new employee forums held
- 58 complaints recorded
- 20 departmental forums and communication meetings held
- EAP services utilized 32 times
- Received the “2025 National Talent Development Awards” Large Enterprise Award from the Ministry of Labor, Executive Yuan
- Received the TCSA “Talent Development Leadership Award”
- Ranked among the Top 100 in the “CommonWealth Talent Sustainability Award”
- Received the “2025 Happy Enterprise”—Silver Award from the 1111 Job Bank
Concerned Topics
- Economic performance
- Information security
- Climate change
Main Communication Channels and Frequency
- Shareholders' meeting (annually)
- Earnings conference (quarterly)
- Financial reports (monthly/quarterly/annually)
- Spokesperson hotline: +886-3-5772000 #7170 (as needed)
- Stock affairs hotline: +886-3-5772000 #1542 (as needed)
- Investor Relations mailbox (as needed)
- Participation in investor forums (as needed)
2025 Engagement Results
- One shareholders’ meeting held
- Four earnings conferences held
- 279 news exposures
- 54 material information announcements in Chinese and 54 in English published
- Ranked in the top 5% among TPEx-listed companies in the 11th Corporate Governance Evaluation
- Ranked in the top 11%–20% among TWSE/TPEx-listed electronics companies with market capitalization over NT$10 billion in the 11th Corporate Governance Evaluation
- Achieved an “A” rating in the MSCI ESG Ratings
- Received a “Low Risk” rating in the Sustainalytics ESG Risk Rating
- Received the TCSA “Transparency and Integrity Leadership Award”
Concerned Topics
- Green process and product management
- Talent cultivation
- Sustainable supply chain management
Main Communication Channels and Frequency
- Violation of professional ethics complaint mailbox/hotline(as needed)
- Supplier/Contractor Sustainability Commitment Statement (as needed)
- RBA audits (annually)
- Conflict minerals surveys (annually)
- Financial risk assessments (annually)
- Regular audits (quarterly/annually)
- Supplier conferences (annually)
- Outstanding Supplier Awards (annually)
- Contractor agreement organization meetings (as needed)
- Supplier Circularity Alliance (as needed)
- Green Product Management System (as needed)
2025 Engagement Results
- Achieved “A” (Leadership Level) in CDP Supplier Engagement Assessment
- 100% signing rate for the "Supplier/Contractor Sustainability Commitment Statement"
- 142 suppliers underwent RBA audits
- 99% response rate of conflict minerals survey
- Five suppliers underwent financial risk assessments
- 122 suppliers underwent annual audits
- 282 suppliers underwent quarterly reviews
- One annual supplier conference held, with 138 suppliers participating
- Presented “Energy Saving and Carbon Reduction Contribution” Award", “Sustainability Award”, “Model Award”, and “Outstanding Performance Award” to 27 suppliers
- 70 contractor agreement organization meetings held
- Held 68 contractor agreement organization meetings
- 10 suppliers joined the Circular Economy Alliance, achieving a recycling rate of 99%
Concerned Topics
- Climate change
- Friendly workplace
- Green process and product management
Main Communication Channels and Frequency
- Participation in regulatory public hearings, seminars, training courses, and forums (as needed)
- Participation in government-hosted ESG competitions (annually)
2025 Engagement Results
- No major legal violations occurred
- Selected as a constituent of the TPEx 200 Index, TPEx 50 Index, TPEx High Dividend Yield Index, TPEx Compensation Index, and TPEx FactSet Climate Resilience Index
- Ranked in the top 5% among TPEx-listed companies in the 11th Corporate Governance Evaluation
- Ranked in the top 11%–20% among TWSE/TPEx-listed electronics companies with market capitalization over NT$10 billion in the 11th Corporate Governance Evaluation
- Received the Silver Award in the “National Enterprise Environmental Protection Award” from the Ministry of Environment, Executive Yuan
- Received the “2025 National Talent Development Awards” Large Enterprise Award from the Ministry of Labor, Executive Yuan
- Received the Silver Medal in the “National Invention and Creation Award—Invention Category” from the Ministry of Economic Affairs
- Received the “Buying Power—Social Innovation Products and Services Procurement” Shared Value Award from the Small and Medium Enterprise Administration, Ministry of Economic Affairs
- Awarded “Outstanding Green Procurement Enterprise” by Hsinchu City and Tainan City governments
- Received the “Badge of Accredited Healthy Workplace—Health Promotion” and “AED Safe Place Certification” from the Ministry of Health and Welfare